1. Introduction

1.1 This website is operated by Valedise. Throughout the site, the terms “we”, “us” and “our” refer to Valedise. Valedise offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

1.2 References to Valedise in these terms and conditions include Valedise and its owners.

1.3 In the context of these terms and conditions a “client” is an individual or organisation purchasing our e-designs, and a “consumer” is an individual or organisation using our digital products.

1.4 By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, consumers, clients, merchants, and/or contributors of content.

1.5 Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

1.6 Our store is hosted on Wix eCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

2. Privacy Policy

2.1 Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please see www.valedise.co.uk/privacy-policy

 

3. General Conditions

3.1 We reserve the right to refuse service to anyone for any reason at any time.

3.2 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

3.3 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

4. Accuracy completeness and timeliness of information

4.1 We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

4.2 This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

5. Products and Services

5.1 We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

5.2 We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. 

5.3 We reserve the right to limit the quantities of any products or services that we offer. 

5.4 All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. 

5.5 We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

 

6. Modifications to the Service and Prices

6.1 Prices for our products and services are subject to change without notice.

6.2 We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

6.3 We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

7. Third-Party Links

7.1 Certain content, products and services may include materials from third-parties.

7.2 Third-party links on this site or our products may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

7.3 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. 

7.4 Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

8. Written Content

8.1 Bethany Liddle serves as both the author and editor of all content. As such, every viewpoint expressed within the blog is a reflection of her personal opinions. If you have any inquiries or feedback to share, we encourage you to reach out to us via the contact form available on our website.

8.2 The health information contained that can be found on this website is solely intended for general informational and educational purposes. This information is not to be perceived as, and should not be interpreted as, professional medical advice, diagnosis, or treatment, nor should it be used as a replacement for professional medical advice, diagnosis, or treatment.

 

9. Sponsored Content

9.1 We welcome various types of advertising, such as sponsorship and product placement. We transparently label all sponsored content. It is important to note that the brands involved have minimal editorial influence over the content we produce, whether it be sponsored posts or products that were gifted to us and are featured on our posts. We exclusively endorse and recommend products and brands that we genuinely admire and hold in high esteem.

 

10. Affiliates

10.1 As part of our efforts to keep our blog, website, and business operational, we may utilise affiliate links in our blog content, social media posts, and e-design selections. These links provide us with a commission on sales made on external websites, without incurring any additional costs to you, our readers and consumers. We will always be upfront about the use of affiliate links, clearly labelling them in our posts. It is important to note that we solely endorse and suggest products and brands that we hold in high esteem.

 

11. Disclaimer of Warranties

11.1 We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

11.2 We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

11.3 You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

11.4 You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and Services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

 

12. Prohibited Uses

12.1 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose; 

(b) to solicit others to perform or participate in any unlawful acts; 

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; 

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; 

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; 

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; 

(h) to collect or track the personal information of others; 

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape; 

(j) for any obscene or immoral purpose; or 

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

(l) for reselling, altering or replicating our products.

 

13. Governing Law

13.1 These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom.

13.2  Clients or consumers who reside outside of the UK, who enter into a working relationship with us, are bound by UK laws. It is important to note that our business operates in accordance with UK laws only, and will not comply with the legal requirements of other jurisdictions, including those in the US, Canada, and EU.

 

14. Online Interior Design Service

14.1 When requesting the services of Valedise Online Interior Design, the client agrees to accept these terms and conditions.

14.2 E-design is an online interior design service only, and all design work will be carried out remotely.

14.3 For an agreed fee per room, we will provide a bespoke digital design. Depending on the package selected (see clause 15) other agreed services may also be provided.  

14.4 In the event that a client's room measures more than 25m², features a substantial open space, or necessitates additional technical work associated with layout and zoning, additional fees may be incurred.

14.5 All design suggestions are provided with the aim of improving the aesthetics of your space and should not be construed as being intended for construction purposes. 

14.6 The client agrees to provide all relevant information pertaining to their project requirements before commencement of the design work.

 

15. Online Interior Design Packages

15.1 The Mini Online Design Package will include a discussion and design brief with the client. From information gathered from the discussion a design and inspirational mood board will be developed for discussion with the client. Up to two mood board revisions are included in the package, if required. Once the mood board is agreed with the client, the following will be provided:

• colour & finish palette

• suggested furniture and accessories

One revision of the e-design will be provided if necessary. Revisions to the mood board or e-design in addition to those included in the package or any other additional work requested by the client, will be provided at the discretion of Valedise Online Interior Design. Where additional work is agreed, a fee that reflects the time required to complete the work will be agreed with the client before the work commences. 

15.2 The Premium Design Package will include a discussion and design brief with the client. From information gathered from the discussion a design and inspirational mood board will be developed for discussion with the client. Up to two mood board revisions are included in the package, if required. Once the mood board is agreed with the client, the following will be provided:

• colour & finish palette

• furniture layout plan

• elevation & set-up

• 2D design concept

• shopping list

Up to two revisions of the e-Design will be provided if necessary. Revisions to the mood board or e-design in addition to those included in the package or any other additional work requested by the client, will be provided at the discretion of Valedise Online Interior Design. Where additional work is agreed, a fee that reflects the time required to complete the work will be agreed with the client before the work commences.

 

16. Online Interior Design Payment & Billing Terms

16.1 The charges for the services will be those agreed with the client before work commences, plus any supplementary fees for additional work agreed with the client, where applicable.

16.2 To book a design slot, the client must contact us to confirm the desired package. We will then provide availability details. A deposit of £100 is required to secure the space, which will be deducted from the final design fees.

16.3 Once the project has been agreed, an invoice for the deposit will be issued to the client. Payment should be made by bank transfer within 7 days of the invoice date.

16.4 Work will commence once the deposit has been received and all relevant information has been provided by the client, or at a later date if agreed with the client.

16.5 The final e-design will be completed within 3-4 weeks of the commencement of work. The remaining fee will be requested before the release of the final design. An invoice for the remaining fee will be issued to the client, and payment should be made within 7 days of the invoice date. The client will also be informed when the design is ready.

16.6 If any revisions are required once the e-design is complete, additional time may be required.

16.7 Quotes provided will be valid for 30 days from the date of the quote. If the client does not respond within 30 days, the quote may be considered invalid, and a new quote may be required.

16.8 If, at any time during the project, the client does not respond to or initiate contact with the designer for more than 3 months, the designer is not required to carry out further design work, and the project will be regarded as completed.

 

17. Online Interior Design Cancellation and Refund 

17.1 The client has the right to cancel a contract at any time up to three working days prior to the project date. A working day is any day other than weekends and bank or other public holidays. 

17.2 The client must give written notice of cancellation to Valedise by email.

17.3 Once the client has notified Valedise of cancellation, Valedise will, within 30 days, refund the client for the services. 

17.4 If the client cancels the project after it is underway, a refund will not be issued. 

 

18. Digital Products

18.1 By purchasing our digital products, the consumer agrees to accept these terms and conditions.

18.2 Our digital products are for the consumer's personal use only, and are not to be published, shared with or sold to third parties. 

18.3 The consumer is not permitted to use our digital products for their own business use, marketing material or any other commercial purpose.

18.4 By purchasing and using our digital products, you acknowledge and accept that you are not authorised to modify, copy, reproduce, decompile, reverse engineer, or create derivative works based on the materials. Additionally, you are not permitted to remove any copyright or proprietary notices from the materials or offer competing products based on the materials.

18.5 Valedise is not responsible for the content of external websites that are linked to in our digital shopping lists. We cannot ensure the accuracy, appropriateness, validity, reliability, availability, timeliness, or completeness of the information found on these external sites. It should be noted that Valedise is not associated with or responsible for the maintenance of these external websites.

 

19. Refund of Digital Products

19.1 All sales of digital products on our website are considered final due to the nature of digital content, unless technical problems have prevented consumers from accessing their digital product.

 

20. Limitation of Liability

20.1 Valedise, its owners, affiliates, or service providers do not accept responsibility or liability for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or products, including recommended products, provided by Valedise, or for any other claim related in any way to your use of the services or products including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service.

20.2 Valedise accepts no responsibility or liability for any loss, damage, costs, or other claims for compensation arising as a result of false, unclear or inaccurate information provided by the client or consumers.

20.3 Valedise accepts no responsibility or liability relating to links to third-party websites, including products, content, features, advertising, or other materials. 

20.4 Valedise accepts no responsibility or liability for, and accepts no claims for compensation in relation to, changes to third-party products recommended in the e-design or digital shopping list, such as product specification, price changes, products being out of stock or becoming discontinued.

20.5 Valedise accepts no responsibility or liability for any incorrect products ordered by the client or consumer, or for products received by the client or consumer that are the incorrect size, incorrect colour, damaged, or which in any other way do not meet the client’s or consumer’s needs or expectations. We advise clients and consumers to order samples and swatch paint colours where possible.

20.6 Valedise accepts no responsibility or liability for recommended products that are defective on receipt. It is the consumer’s and client’s responsibility to read third-party return policies, and to communicate with the supplier to resolve any product issues.

20.7 Valedise accepts no responsibility or liability for any damage to persons or property arising from recommended products. The client or consumer is responsible for ensuring that:

• recommended products are constructed or installed in accordance with manufacturer's instructions; and

• appropriately skilled, qualified and experienced professionals are used to construct or install recommended products where required including, but not limited to, wall mounted, plumbing and electrical products. 

20.8 Valedise does not guarantee the accuracy, reliability, completeness, or timeliness of any content, including designs, provided through the online interior design service.

20.9 Valedise accepts no responsibility or liability for any failure to provide services and products due to circumstances beyond its control including, but not limited to, fire, flood or adverse weather conditions. 

20.10 Although we make reasonable efforts to ensure that our e-design meets your needs, it is intended for illustrative purposes only and should not be solely relied upon. You must use your own judgement and due diligence to evaluate and implement the e-design, including all product recommendations.

 

21. Amendments 

21.1 We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.

21.2 It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

22. Contact Us

22.1 For more information about our Terms & Conditions, if you have questions, or if you would like to make a complaint, please contact us by e-mail at valedise.contact@gmail.com.

22.2 In the event of any complaints regarding our interior design services, the client must provide Valedise with comprehensive details within 14 days of receiving the relevant services, to allow us to address and resolve the issue effectively.